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Home/ Questions/Q 7101
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Vacation Travel Vlog (vTV)
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Asked: August 12, 20212021-08-12T14:04:46+05:30 2021-08-12T14:04:46+05:30In: Technology

What are the disadvantages of ecommerce for customers?

What are the disadvantages of ecommerce for customers?

What are the disadvantages of ecommerce for customers?

ecommerce
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  1. Salomi
    2021-08-12T18:49:01+05:30Added an answer on August 12, 2021 at 6:49 pm

    Ecommerce has many advantages and disadvantages for both the customers and the sellers. The customers might have to pay higher prices while the sellers might not get enough new customers.

    One of the biggest downsides of ecommerce is that it is difficult to find a seller that you are looking for. You have to search through the entire website just in case your favorite company’s name or product is included, or else you will never find them.

    Another downside of ecommerce is that it can take a long time for a buyer to receive their product. This can be very frustrating because buyers are dealing with money and they need their products as soon as possible, but they don’t know when this will happen.

    There are a lot of disadvantages to ecommerce for customers.

    • It is hard to find what product you’re looking for.

    • They have to deal with companies they don’t know.

    • They have to buy without being able to see the products in person.

    • It’s difficult to return products they don’t want or need.

    • They can’t see the product they are buying in person before buying it.

    • The company can hide or change prices or features of the product.

    • It’s difficult for customers to find out about products that are new.

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  2. Weboptify
    2021-08-12T18:51:29+05:30Added an answer on August 12, 2021 at 6:51 pm

    The disadvantages of ecommerce for customers would be the lack of personal touch, limited customer support, and inability to visit physical locations. When a customer purchases an item online, they are not able to interact with the seller and get help if they have questions. As a result, many people use the internet in order to find retailers that have better service.

    Although ecommerce has its benefits for consumers, a lot of people still feel like there are disadvantages to it due to the lack of personal contact.

    The major disadvantages of disadvantages of ecommerce

    1. Long shipping times

    2. Higher cost

    3. Less selection

    4. Limited geographic locations

    5. Limited product selection

    6. Customers might not get the best price

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